PLEASE READ THESE USER TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE

  1. BACKGROUND

1.1 -  iguacu Ltd., whose registered address is 30 Jennings Road, London, England, SE22 9JU (registration no. 8872530) trading as iguacu (‘iguacu’, ‘us’ or ‘we’) is a not-for-profit organisation providing a global platform for effective giving and facilitating donations from donors to recommended charities. Through weareiguacu.org (‘our site’) we provide recommendations of charities and encourage and collect donations for these selected charities.

1.2 - We are an enterprise with a heart and a very special mission: to empower and serve the public when they wish to help in the world wherever there is great need. We gather information from a worldwide network of experts and from other information sources to help us direct our users to what our experts might consider to be effective actions to take to contribute to the relief of human suffering worldwide. By providing the ‘go to’ place for the world to give, iguacu’s vision is to enable the channelling of large scale effective public action to where it is most needed.

1.3 - Through our extensive network of area experts, we do our best to provide reliable recommendations that potential donors can receive with confidence. iguacu’s high quality, balanced and authoritative information service is designed to assist donors to make informed decisions as to which charities to support.

  1. INTRODUCTION

2.1 - These are the Terms and Conditions which govern use of our site. Please read these Terms and Conditions carefully before you start to use our site. We recommend that you print a copy of these Terms and Conditions for future reference. By using our site and/or making a donation, you confirm that you accept these Terms and Conditions and that you agree to comply with them. If you do not agree to these Terms and Conditions, you must not use our site and/or make a donation.

  1. DONATIONS

3.1 - All donations made on our site are made with a payment card (e.g. a debit card or credit card) and processed by a third party payment processor (such as Stripe) that we may use from time to time.

3.2 - By making a donation to any of the charities featured on our site, you acknowledge that iguacu will receive up to 5% of your donation to help pay for the costs of the iguacu service and the extensive research required to determine effective recommendations in the crises covered by iguacu. All online transactions also attract the customary transaction and processing fees and are set out at: weareiguacu.org/faq.

3.3 - In order to reduce the costs of transfer, we have arrangements in place with the charities which mean that donations are transferred to their banks on monthly basis.  

3.4 - When making a donation you will have the choice to ‘give where the need is greatest’ or choose from a list of crises, either of which can be: 

  • (a) - a one-off donation, in which case you will receive: (i) a  payment confirmation e-mail from our payment method provider, Stripe; and (ii) a thank you e-mail from us; or
  • (b) set up as a monthly donation, in which case (in addition to items (i) and (ii), above) we will also include a monthly impact report in our e-mail to you.

3.5 - Where you set up a monthly donation to a charity, please note that you will be scheduling a series of recurring payments to be made on the same day of each month as the day you make the first payment, until further notice, and you agree that these Terms and Conditions will apply to each of the donations. After setting up a monthly donation, you may cancel any donation up until 7 business days before the next donation is due from your account. This will cancel all future monthly donations from your account.

3.6 - Any donations made are inclusive of VAT to the extent that VAT is applicable.

3.7 - By making a donation, you also acknowledge that iguacu’s recommendations of charities are made in good faith but what happens to the money once donated is beyond our control.

3.8 - Although we make reasonable efforts to update the information and recommendations on our site, to the extent permitted by applicable law, we make no representations, warranties or guarantees, whether express or implied that the content on our site is accurate, complete or up-to-date.

3.9 - iguacu does not warrant that your donations will be used for any particular purpose and shall not be responsible for any dissatisfaction you may have in relation to the receiving charity’s use of any donation you make.

  1. GIFT AID

4.1 - For UK donors: You are responsible at all times for making an accurate Gift Aid declaration when you make a donation to any of the charities featured on our site.

4.2 - Before making a donation you will be required to confirm whether you are a UK taxpayer and that you are donating your own money. You will be requested to make this statement to enable the selected charity to claim Gift Aid on your donation.

4.3 - iguacu shall not be responsible for any false or inaccurate Gift Aid declarations made by you.

4.4 - You will also need to provide your full name and address under HMRC Rules.

  1. REFUNDS

5.1 - It is not iguacu’s policy to carry out refunds of fees associated with any donations made through our site. 

5.2 - We regret that we can only refund a donation in exceptional circumstances. Subject to the requirements of applicable local laws, once your donation is made, it will only be refunded to you with the prior written consent of the selected charity to whom it has been made. You should therefore get in touch with the relevant charity first.

5.3 - If a dispute arises concerning the donation made to a charity, you relieve us from claims, demands and damages of every kind and nature arising out of or in any way connected with such disputes.

  1. DATA PROTECTION

6.1 - You acknowledge that in order for the receiving charity to be able to claim Gift Aid on your donation (if applicable), iguacu will collect and pass on the following information to the relevant charity:

(a) Confirmation of your tax status; and

(b) Your name and address.

6.2 - iguacu will capture, process, protect and secure personal data that you provide for the purposes set out on our site, in compliance with the Data Protection Act 1998.

6.3 - These Terms and Conditions shall be read in conjunction with iguacu’s Privacy Policy. By agreeing to these Terms and Conditions you also give your consent to the way we may handle your personal information under that Policy. Read our Privacy Policy here: https://weareiguacu.org/policies-terms-and-credits

  1. LIMITATIONS OF LIABILITY 

7.1 - Nothing in these Terms and Conditions excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

7.2 - To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied. 

7.3 - Consumers are entitled to various statutory warranties (including, for example, that any service is carried out with reasonable skill and care). Nothing in these Terms and Conditions shall have the effect of excluding or limiting those statutory warranties which may not be excluded or limited under applicable law.

7.4 - We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

7.5 - We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

  1. CHANGES TO THESE TERMS

8.1 - We may revise these Terms and Conditions at any time by amending this page and where appropriate, notify you by e-mail.

8.2 - Please check this page from time to time to take notice of any changes we made, as they are binding on you. 

  1. CHANGES TO OUR SITE

9.1 - We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

9.2 - We do not guarantee that our site, or any content on it, will be free from errors or omissions.

  1. ACCESSING OUT SITE

10.1 - Our site is made available free of charge.

10.2 - We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

  1. INTELLECTUAL PROPERTY RIGHTS

11.1 - We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

11.2 - You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. You may also seek our permission to print off multiple copies, and download extracts, of any page(s) from our site for educational purposes.

11.3 - You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

11.4 - Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

  1. VIRUSES

12.1 - We do not guarantee that our site will be secure or free from bugs or viruses.

  1. ASSIGNMENTS

13.1 - iguacu reserves the right to assign, subcontract or encumber, in whole or in part any right or obligation under these Terms and Conditions.S

  1. SEVERANCE

14.1 - Provisions which by their terms or intent are to survive termination of these Terms and Conditions will do so.

  1. THIRD PARTY RIGHTS

15.1 - For the purposes of the Contracts (Rights of Third Parties) Act 1999, these Terms and Conditions are not intended to and do not give any person who is not a party to them any right to enforce any of the provisions.

  1. GOVERNING LAW

16.1 - These Terms and Conditions and any contractual or non-contractual dispute arising out or in connection with your use of our site are governed by English law and the parties submit to the non-exclusive jurisdiction of English courts.

  1. CONTACT US

17.1 - To contact us, please email [email protected] 


Thank you for visiting our site.



PRIVACY POLICY

1. Introduction

1.1 iguacu in this policy refers to both Iguacu USA, Inc. and iguacu Ltd 

1.2 iguacu respects your privacy and will not use any personal data collected on this site for any purpose other than that specifically stated. We are committed to ensuring that personal information is protected and managed in accordance with UK law and international good practice.

iguacu subscribes fully to the UK’s Data Protection Act (1998) and the E-communications Act (2003) and the General Data Protection Regulation  (GDPR) (EU) 2016/679. We will never intentionally misuse or allow others to misuse any personal data we collect and hold. We collect and use personal information in order to help us offer individuals appropriate information and services.

We are committed to safeguarding the privacy of our website visitors and service users; in this policy we explain how we will treat your personal information.

1.3 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

1.4 In this policy, "we", "us" and "our" refer to iguacu.

2. Collecting personal information

2.1 We may collect, store and use the following kinds of personal information: 

(a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(b) Information that you provide to us when donating through our website, or subscribing to our email notifications and/or e-newsletters, or when completing any forms on our website (including your email address, name, contact details, images, crises interests, occupation and education, age range, gender and relationship status);

(c) Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);

(d) Information relating to any donations you make or other iguacu services you use or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details);

(e) Information that you post to our website for publication on the internet (including your user name, your profile pictures and the content of your posts);

(f) Information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication); and

(g) any other personal information that you choose to send to us.

2.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

3. Using personal information

3.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

3.2 We may use your personal information to: 

(a) administer our website and service;

(b) personalise our website for you;

(c) enable your use of the services available on our website;

(d) send you goods purchased through our website;

(e) supply to you services purchased through our website;

(f) send statements, receipts and reminders to you, and collect donations from you;

(g) send you email notifications that you have specifically requested;

(h) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);

(i) send you marketing communications relating to our service which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(j) provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);

(k) deal with enquiries and complaints made by or about you relating to our website;

(l) keep our website secure and prevent fraud; and

(m) verify compliance with the terms and conditions governing the use of our website.

3.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.

3.4 Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.

3.5 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

3.6 All our website financial transactions are handled through our payment services provider, Stripe. You can review the provider's privacy policy at https://stripe.com/gb/privacy. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

4. Disclosing personal information

4.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

4.2 We may disclose your personal information to any member of our group of non-profit organisations (including iguacu USA, Inc. and iguacu Ltd) insofar as reasonably necessary for the purposes set out in this policy.

4.3 We may disclose your personal information: 

(a) to the extent that we are required to do so by law;

(b) in connection with any ongoing or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d) to the acquirer (or prospective acquirer) of any operation or asset or service that we are (or are contemplating) donating, selling or dissolving; 

(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

4.4 Except as provided in this policy, we will not provide your personal information to third parties.

5. International data transfers

5.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

5.2 Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: United States of America.

5.3 Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

5.4 You expressly agree to the transfers of personal information described in this Section 5.

6. Retaining personal information

6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

6.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

6.3 Without prejudice to Section 6.2, we will usually delete personal data no longer connected to the use of the service after a 5 year period.

6.4 Notwithstanding the other provisions of this Section 6, we will retain documents (including electronic documents) containing personal data: 

(a) to the extent that we are required to do so by law;

(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

7. Security of personal information

7.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

7.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.

7.3 All electronic financial transactions entered into through our website will be protected by encryption technology.

7.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

8. Amendments

8.1 We may update this policy from time to time by publishing a new version on our website.

8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.

8.3 We may notify you of changes to this policy by email.

9. Your rights

9.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be free of charge, provided within 30 days, and subject to: 

(a) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank, plus an original copy of a utility bill showing your current address).

9.2 We may withhold personal information that you request to the extent permitted by law.

9.3 You may instruct us at any time not to process your personal information for marketing purposes.

9.4  You may instruct us at any time to erase your personal information by emailing our Data Protection Officer at [email protected] and subject to 6.4, we will erase your personal information as soon as possible and within 30 days of your request.

9.5 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

10. Third party websites

10.1 Our website includes hyperlinks to, and details of, third party websites.

10.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.

11. Updating information

11.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.

12. Cookies

12.1 Our website uses cookies.

12.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

12.3 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

12.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

12.5 We use only session cookies on our website.

12.6 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

(a) we use piwik to recognise a computer when a user visits our website,  tracks users as they navigate the website, improve the website's usability

(b) we use google tag manager to recognise a computer when a user visits our website,  tracks users as they navigate the website, improve the website's usability

12.7 Most browsers allow you to refuse to accept cookies; for example: 

(a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";

(b) in Firefox (version 47) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and

(c) in Chrome (version 52), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.

12.8 Blocking all cookies will have a negative impact upon the usability of many websites.

12.9 If you block cookies, you will not be able to use all the features on our website.

12.10 You can delete cookies already stored on your computer; for example:

(a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);

(b) in Firefox (version 47), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and

(c) in Chrome (version 52), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".

12.11 Deleting cookies will have a negative impact on the usability of many websites.

13. Data protection registration

13.1 Due to the nature of our non-profit, we are currently exempt from registration with the UK Information Commissioner's Office.

14. Data Protection Officer

14.1 Whilst it is not a requirement, we have appointed a Data Protection Officer to simplify the process for you in contacting iguacu and in supporting our ongoing efforts to ensure our compliance with data regulations as they change and as iguacu evolves. Please refer all queries related to your data to our Data Protection Officer, Catherine Elliott, via email at [email protected]  

15. Our details

15.1 This website is owned and operated by iguacu Ltd.

15.2 iguacu USA, Inc is incorporated in the State of Delaware, USA, File 6311549, and our registered address is 2711 Centerville Road Suite 400, Wilmington DE 19808, and iguacu Ltd is registered in England and Wales under registration number 08872530, and our registered office is at 30 Jennings Road, London SE22 9JU. 

15.3 Our principal place of business is at 30 Jennings Road, London SE22 9JU. 

15.4 You can contact us:

(a) using our website contact form, or

(b) by email, using [email protected], or 

(c) by post, using the postal address: 30 Jennings Road, London SE22 9JU, UK, or 

(d) by telephone, at UK +44 20 7118 0899 or USA +1 646 741 5137


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